Returns and Refunds Policy

We want our customers to be completely satisfied with their purchase from coatelegance.top. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of receipt.

To initiate a return or exchange, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with a return address and instructions for returning your item.

Please note that items must be returned in their original packaging and in new, unused condition to be eligible for a refund or exchange. Refunds will be issued to the original payment method within 7-10 business days of receipt of the returned item.

If you receive a defective or damaged item, please contact our customer service team within 5 days of receipt. We will provide a replacement or refund for the damaged item.

Please note that shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item is defective or damaged.

If you have any questions about our Returns and Refunds Policy, please contact us at [email protected].